Contact
Found a bug, hit a wall, or just have a question? Send it straight through. It comes right to us.
Need help?
Found a bug, hit a wall, or something just isn't working right? Tell us what happened and we'll look into it.
Who runs Standby
Standby is operated from Windsor, Ontario, Canada. Privacy questions and requests (access, correction, export or deletion of your data) go to Kirimitosa@gmail.com; we answer within 30 days. You can also delete your account yourself from your account settings.
Response time
We read every message, usually within 2 business days. We cannot guarantee a response time. For urgent issues related to active bookings or payments, please include "URGENT" in your message.